A Culture of Good Decision-Making

Would your team make better decisions?

A Culture of Good Decision-Making
15 minutes by Itamar Gilad

The article discusses techniques for improving decision-making in organizations, including the ACID model for clear decision roles, "disagree and commit" approach, avoiding outcome bias when evaluating decisions, and methods for managers to empower decision-owners. It also covers strategies for better group dynamics in decision meetings, using algorithms like ICE (Impact, Confidence, Ease) for prioritization, and leveraging evidence to de-risk decisions.

WorkOS is hosting a one-day event in SF for product and engineering leaders shaping the future of enterprise SaaS. Speakers from OpenAI, Asana, Slack, Canva, Vanta, and more. Topics will include user identity, compliance, encryption, and logging β€” common features you need to support to sell to enterprises. Spots are limited so make sure to request your invite soon.

Ground Rules of Fairness at Work
5 minutes by MichaΕ‚ Poczwardowski

Unfairness is such a demotivator that I left my first engineering job because of it. Fairness is important. We evolved as a social species and through our lives we rely heavily on those around us. A lack of fairness feels threatening β€” we lose confidence and feel that we are being excluded from the group.

Why managers have more bad days
6 minutes by Anton Zaides

advice on coping with difficult days, including taking mental health days, maintaining self-care routines, and remembering the positive impact managers can have on their teams. Anton emphasizes the importance of recognizing when the role may not be a good fit and considering alternative career paths if necessary.

David argues against the common goal of reducing span of control, instead proposing two main rules: design for conflict (to surface important issues) and ensure value-add (placing departments under executives who can genuinely contribute)

The Senior Shortcut
6 minutes by Camille Fournier

This article discusses the trend of companies focusing solely on hiring senior engineers and neglecting early career professionals. Camille argues that this approach is short-sighted, as it fails to address how new engineers can gain the necessary experience to become senior.

At Segment's CDP Week, we’re bringing together experts to share their experiences from the frontlines to show you how it’s never been easier to deliver personalized engagement within the AI era. Join us for our 4th annual virtual CDP Week to hear insights from industry leaders at Fidelity, IBM, Google Cloud, and more on how they are making every customer interaction personal. Register free here.

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